Crisis & Reputation Insights

Crisis & Reputation

Crisis and reputation work is the discipline of protecting an organisation when something goes wrong, and of building the trust that makes the next crisis survivable. The work divides into two halves. Preparation covers vulnerability audits, holding statements, spokesperson training, and simulation exercises, done while everything is calm. Response covers the hours and days after an incident, when media enquiries, regulator attention, and employee questions all arrive at once and every answer sets a precedent.

Third Hemisphere runs both halves for clients across technology, finance, health, and professional services, and crisis management is one of the agency's core service pillars. The team has managed live issues for listed companies, where continuous disclosure obligations shape what can be said and when. The articles below cover what boards ask us most: how to prepare before anything goes wrong, how the first 24 hours of a response actually run, and how a reputation is rebuilt after the coverage fades.

Crisis Management

Related case studies

Articles on crisis & reputation