Crisis Management
Protect your reputation
Be pro-active with a crisis management plan to:
- Mitigate the risk of reputational damage.
- Steer clear of revenue losses and legal actions.
- Help internal teams cope with negative situations.
- Avoid being judged by a crisis.
- Move away from magnifying problems on social media.
- Lessen chances of creating problems in the first place.
Why you need crisis management:
- Embittered stakeholders: disgruntled staff, investors, customers, or suppliers.
- Combative media and social media: negative stories that can escalate into long-running battles.
- Compliance and regulatory: failure to stay in-line with all the rules.
- Failed products or services: red-flags for all stakeholders.
The crisis intervention services we offer include:
- Developing risk assessments, crisis response plans and communications strategies to prepare organisations for potential problems.
- Acting swiftly to control the narrative, issuing public statements and addressing media enquiries to minimise reputational damage.
- Engaging with journalists, shaping media coverage and ensuring accurate information reaches the public.
- Tracking online sentiment, responding to misinformation and managing digital reputation during a crisis.